Last updated: 12/02/2025
1. Purpose and scope of application
These general terms and conditions of sale (GTC) constitute the basis of commercial negotiations and are systematically sent or given to each buyer to enable them to place an order.
The GTC detail the rights and obligations of AllGlass and its customer in the context of the sale of the following goods: glass products and accessories.
Any acceptance of the quote/purchase order including the clause "I acknowledge having read and accept the general terms and conditions of sale attached hereto" implies the buyer's unconditional acceptance of these GTC.
2. Price
The prices of the goods sold are those in effect on the day the order is placed. They are denominated in euros and calculated excluding taxes. Consequently, they will be increased by the VAT rate and transport costs applicable on the day of the order.
AllGlass reserves the right to modify its prices at any time, while committing to invoice the goods ordered at the prices indicated when the order is registered.
3. Discounts and rebates
The prices offered include the discounts and rebates that AllGlass could grant based on its results or the buyer's assumption of certain services.
4. Discount
No discount will be granted in the event of early payment.
5. Payment terms
The payment methods accepted on the all-glass.fr website are bank cards (Visa, Mastercard, American Express), PayPal and bank transfer with proof of transfer.
AllGlass implements all necessary means to ensure the confidentiality and security of banking data transmitted on its website, in particular via a secure payment system.
6. Late payment
In the event of total or partial non-payment of goods delivered on the due date, the buyer must pay AllGlass a late payment penalty equal to three times the legal interest rate.
A fixed compensation of 40 euros will also be due for recovery costs.
7. Termination clause
If within fifteen days following the implementation of the "Late payment" clause, the buyer has not paid the amounts due, the sale will be terminated automatically and may give rise to damages in favor of AllGlass.
8. Retention of title clause
AllGlass retains ownership of the goods sold until full payment of the price, principal and accessories.
9. Delivery
Delivery is made by depositing the goods at the place indicated by the buyer on the order form.
The delivery time indicated when registering the order is given as an indication.
In the event of goods missing or damaged during transport, the buyer must make reservations on the order form and confirm them in writing within five days of delivery.
10. Force majeure
AllGlass cannot be held liable if the non-performance or delay in the performance of its obligations results from a case of force majeure.
11. Right of withdrawal
The consumer customer has a period of 14 days from receipt of the goods to exercise their right of withdrawal.
The items must be returned in their original packaging and in perfect condition. Return costs are the responsibility of the customer.
For any withdrawal request, contact AllGlass by email at hello@all-glass.fr or by telephone at +33 (0)4 28 04 09 51.
12. Competent court
Any dispute relating to the interpretation and execution of these general terms and conditions of sale is subject to French law.